Custory Timeline Exporter

Customer timelines for support work.

Sync read-only customer and recent order data in Shopify Admin, review a selected customer timeline, and create a short-lived export.

Read the workflow
Illustration of the Custory customer timeline workflow

What the app does

Custory provides a focused workflow for authenticated merchant staff inside Shopify Admin.

Sync approved data

Index customer profiles and recent order summaries through read-only Shopify APIs.

Find a customer

Search the app’s synced customer index and open a selected timeline.

Create an export

Generate CSV, JSON, or printable HTML and delete it when finished.

How it works

Open in Shopify Admin

The app authenticates with the active Shopify Admin session. There is no separate account.

Run the sync

Custory queues customer and recent-order indexing and reports the actual job status.

Select a real customer

Timeline Builder stays empty until a synced customer is selected.

Export and download

Completed files are protected by the active Shopify session and expire automatically.

Data minimization

The app does not request phone, address, payment, theme, product-write, customer-write, or order-write access.

  • Encrypted customer fields at rest
  • HMAC-backed search tokens
  • Session-protected downloads
  • Shopify compliance webhooks

Basic plan

$4.99/monthor$49.99/yearwith a 3-day free trial

Plan selection, approval, changes, and billing are hosted by Shopify App Pricing.